About

Hi! I'm Caro Griffin. 👋

I'm a fractional COO who helps small startups streamline their processes and scale their teams. Think of me as your outsourced operations director—there when you need me, and not on the payroll when you don't.

I specialize in process development and optimization, which is just a fancy way of saying that I can help you make sure your team is working as efficiently as possible on the things that actually create value and align with your business goals.

You can learn more about my services here.

I'm also the host of Opsy, a podcast for operations professionals working in tech, and the winner of Zapier's first-ever No Code Day Contest.

Outside of work, you can often find me reading at a cafe or hosting mezcal tastings. (Did I mention I'm a certified mezcal sommelier?) I call Mexico City home, but travel often.

My prior experience:

• I was most recently the General Manager of Tech Ladies, the largest community of women in tech.
• Before taking over as GM, I was employee #1 at Tech Ladies, where I oversaw product, growth, and finance, validated new lines of business with no-code tools, and helped turn the community into a seven-figure business.
• I'm a certified Senior Professional of Human Resources (SPHR) with deep experience in building scalable and inclusive recruiting programs.
• I've honed my operational skills through my work with startups like Skillcrush, Byteboard, and Deskpass, among others
• But I started my career as a developer so I know my way around lines of code too! (Although, I'm more obsessed with no-code tools these days...)

My areas of interest:

• Food & beverage — I'm interested in doing more work with physical goods and supply chain logistics. I would love to help small brands in the CPG space, especially those in the alcohol & spirits industry.
• Economic empowerment - I want to build products that help marginalized people find their voice and use it to participate in conversations they've traditionally been excluded from.
• Future of work — I'm a strong advocate for remote work, and believe that it's
  often more practical, inclusive, and better for business than colocated working.
• Travel - I spent five years traveling full-time as a digital nomad. I'm passionate about sustainable travel and making the work-while-traveling liestyle more accessible to people outside of the US.