What got you here won’t get you there.
The team and processes that got you started aren’t the ones you need to get to the next phase. That’s where I come in!
I'm a fractional COO who offers ongoing retainers and one-off consulting services. My clients are usually busy founders who:
- Are so underwater that they don't even know what help they need!
- Feel like their team or business has stagnated, have an idea of next steps, but need help implementing them.
If you fall into one of those buckets, I'd love to help!
"I only wish I hired Caro sooner! Caro helped us get ready to interview (and hire) our very first full timer. I was so impressed with Caro's patience, communication and the resources I walked away with."
— Hannah Soto, Founder of The Arridia Group
Operations Audit
When you’re small and scrappy, you do things manually because you have to. But so much of scaling is figuring out what you can automate, streamline, or stop doing altogether. But that's easier said than done when you're a busy founder!
I bring my outside perspective and expertise to the table in order to help you scale your business. Here's how we'll do it:
- We'll hop on a quick call to align on your goals—whether that's clearing your plate, accelerating your company's growth, or something else entirely!
- We'll hop on a longer call to dig into your processes and pain points to identify 2-3 key processes that are holding you back from reaching your goals.
- I'll do some research and use my expertise to put together a detailed plan for overhauling those processes through a combination of automation, streamlining, documentation, and/or outsourcing.
- We're looking for small investments of <5 hours with a 10x return on your time.
- We'll review the plan together to make sure you have clear next steps for implementation and I'll even help you get started.
Parental Leave Support
Paid parental leave is one of the most expensive benefits offered by most companies. It's also one of the most complicated! Depending on where your team members live and work, there are numerous city, state, and federal laws that come into play.
We’ll work together to create a suitable (and legal!) parental leave policy based on your team’s values and relevant laws.
Then we’ll build a coverage plan, as well as the corresponding processes for off boarding and re-onboarding new parents.
Other things I love to help teams with:
- Creating nimble (and inclusive!) processes for hiring & onboarding
Your small team probably doesn't need a $10k ATS. They probably do need a step-by-step plan for what needs to happen so you can make the right hire—and ensure that new hire can hit the ground running. - Writing employee handbooks and/or one-off policies
Maybe your team needs guidelines around what is/isn't allowed while working remotely? Or maybe you've outgrown the ad-hoc way you've been handling vacation requests or expense reimbursement? I can provide clarity for your team so you spend less time putting out fires each week. - Planning your team retreat
A retreat is a great way to strengthen bonds, foster cross-team collaboration, and hone in on priorities without the distractions of every day work. But they can also be expensive! I've planned a dozen and can help you make the most of your investment. - Coaching & advising your team
Maybe you already have a capable Operations Manager and just need someone to occasionally nudge them in the right direction? Or you don't need a full-time COO but could use an expert gut-check from time-to-time? I offer small retainers to ensure you have the support you need, when you need it.
Interested in working together?
Book a free consultation or send me an email to chat!
Caro was able to adeptly navigate all of the tools I currently use, and point out existing opportunities for cross-functional integration to save me time in my onboarding process. It’s truly astounding the amount of content we were able to problem solve in an hour! Frustrations I had been trying to solve on my own for months suddenly became clear and accessible with Caro’s expert vision. She solved all of my workflow frustrations, gave me actionable steps for improvement, and offered additional ideas for next-steps in the future that would continue to build off of our conversation.
— Juliet Barrett, Career Coach